Terms of Use

1. About these terms

These terms are an agreement between you and BBW MULTI-SKILLS LTD (RC 8603105), a private company limited by shares incorporated in Nigeria under the Companies and Allied Matters Act 2020 ("Enzito", "we", "us"), which provides Enzito. "BBW Tech Innovation" is the technology brand (trading name) of BBW MULTI-SKILLS LTD; it is not a separate legal entity, and BBW MULTI-SKILLS LTD is the party to this agreement. These terms apply to the Enzito Android app, the Enzito web vault and the enzito.app website. Our Privacy Policy explains how we handle your data.

By accepting these terms you agree to them. If you do not agree, do not use Enzito.

2. Who can use Enzito

• You must be 18 or older.
• Your account is for you alone. Use a real email address that you control.
• You may not use Enzito if the law forbids you from doing so.

3. Your two passwords

Enzito uses two different secrets. Your account password signs you in. Your master password unlocks your vault. If you forget your account password, you can reset it with a code sent to your email.

You are responsible for keeping both passwords and your recovery key safe, and for everything done with your account.

4. We cannot recover your vault

Your vault is encrypted on your device, and we never have your master password or your recovery key. This is what keeps your vault private, and it means we cannot reset your master password or unlock your vault for you.

If you lose your master password, your recovery key can unlock your vault. If you lose both, nobody can recover your vault, including us. You can keep your account and start a fresh, empty vault, but the old contents are lost for good. We are not responsible for vault contents you cannot unlock because you lost your master password and your recovery key.

5. What Enzito does, and what it does not

• Enzito helps you keep a private record of the apps and websites you use, with their logins, 2FA codes, notes and documents, and helps you restore them on a new phone with the Restore Checklist.
• Enzito does not back up or reinstall your apps or their data. You reinstall each app and sign in to it yourself.
• Your passwords and 2FA codes are in the same vault, so anyone who unlocks your vault gets both. For your most important accounts, such as banking and email, consider keeping 2FA codes in a separate authenticator as well.
• 2FA codes depend on your device's clock. Keep automatic date and time turned on.
• Documents are limited to 10 MB per file and 100 MB per account.

6. Using Enzito in a web browser

The web vault runs code that our server sends to your browser each time you open it. It is protected, but it trusts that delivery in a way the installed Android app does not. For the most sensitive use, we recommend the Android app. The Privacy Policy explains this in more detail.

7. Acceptable use

You agree not to:

• store or share anything illegal, or use Enzito to commit fraud or harm others;
• store credentials or documents that you are not entitled to hold;
• try to get into other people's accounts or data, or test, break or get around our security or limits;
• interfere with, overload or reverse engineer the service, except where the law allows;
• use Enzito to send spam or malicious software.

8. Your content

What you put in your vault belongs to you. You allow us to store and transmit it in encrypted form only so that we can provide Enzito to you. We cannot read it, and we do not use it for anything else.

When you share a document out of your vault, the copy leaves Enzito and we can no longer protect it.

9. Support

You can write to us in the app (Help and support) or at support@enzito.app. Support conversations are not part of your encrypted vault: our support team can read them. Never send passwords, PINs, 2FA codes or your recovery key, and do not attach screenshots of your vault. Our staff will never ask for them.

To keep support working for everyone, the app limits how many conversations and messages you can send in a short time.

10. Changes to Enzito and availability

We work to keep Enzito available and reliable, but we cannot promise it will always be available, uninterrupted or free of errors. We may change, add or remove features. If we plan to close Enzito, we will give you reasonable notice so you can export your vault.

11. Price

Enzito is free to use today. We may offer paid features or plans in the future. If we do, we will tell you the price and terms first, and we will never charge you without your agreement.

12. Our rights in Enzito

Enzito, its name, logo, design and software belong to BBW MULTI-SKILLS LTD. These terms give you a personal, non-transferable right to use Enzito. They do not give you any other rights in it.

13. Ending your use

You can stop using Enzito and delete your account at any time in Settings, or on the "Delete your account" page on enzito.app. Deleting your account permanently deletes your vault.

We may suspend or close an account that seriously or repeatedly breaks these terms, or where the law requires it. Where we can, we will tell you first and give you a chance to export your vault.

14. Disclaimer

We provide Enzito with reasonable care and skill. Apart from that, and as far as the law allows, Enzito is provided "as is", without other promises about what it will do.

15. Limits on our responsibility

As far as the law allows, we are not responsible for losses that we could not reasonably foresee, for losses caused by your lost passwords or recovery key, for what happens to documents you share out of your vault, or for problems with other apps, websites or your device. Nothing in these terms limits any responsibility that cannot be limited by law, or your rights as a consumer.

16. Law and disputes

These terms are governed by the laws of the Federal Republic of Nigeria. If you have a problem, please contact us first so we can try to solve it. If we cannot, the dispute will be decided by the courts of Nigeria.

17. Changes to these terms

When we change these terms we publish a new version with a new date. If the change affects you, Enzito asks you to read and accept the new version before you continue. If you do not accept it, you can delete your account.

18. Contact

Questions about these terms? Email support@enzito.app.